The real problem
Most lost work is not lost on price. It is lost to silence. A quote is sent, the week gets busy, and the follow-up that would have closed it never happens. The problem is that there is no single list of who is waiting on a next touch.
What a follow-up system does
It keeps a simple queue: contact, last touch, the next step you promised, the due date, and a draft you can review before it sends. You work the list instead of trusting your memory. Nothing automatic goes out without a human reading it first.
How OpsByFabian builds it
I map how leads and quotes move through your business, then build one follow-up view around it. The Express Diagnostic is 290 EUR and runs in 5 days. You see where follow-up leaks and leave with one working improvement you can use the same week.